Refund and Cancellation Policy

Refund and Cancellation Policy

At homecoinroofing, we strive to provide excellent service and customer satisfaction. However, we understand that there may be situations where you need to request a refund or cancel a service. Please review our refund and cancellation policy below.

Refund Policy:

  1. Service Quality: If you are dissatisfied with the quality of our service, please contact us within 5 of service completion. We will review your concerns and, if appropriate, offer a refund or a service redo at no additional cost.
  2. Cancellation before Service: If you need to cancel a service before it has been initiated, please notify us at least [X hours/days] in advance. We will refund your payment in full.
  3. Cancellation after Service Initiation: If you cancel a service after it has been initiated, we will provide a partial refund based on the work completed and costs incurred up to that point.

How to Request a Refund or Cancellation:

To request a refund or cancellation, please contact our customer support team at [contact email/phone]. Provide your order number, details of the service, and the reason for your request.

Processing Time:

Refunds will be processed within 5 of receiving your request. Please note that it may take additional time for the refund to appear in your account, depending on your payment method and financial institution.

Exceptions:

Please be aware that certain services may have specific refund policies, and they will be clearly communicated to you before the service begins.

Contact Us:

If you have any questions or need further clarification regarding our refund and cancellation policy, please don’t hesitate to contact us at phone: 281-899-9522 / mail: info@homecoinroofing.com

Policy Changes:

We reserve the right to modify or update our refund and cancellation policy as needed. Any changes to the policy will be posted on this page.

Your satisfaction is important to us, and we are committed to addressing any concerns or issues promptly and fairly. Thank you for choosing homecoinroofingfor your service needs.